Returns & Exchanges

At Piclo, we want your home to be perfect, which is why we offer a 30-day return policy for all furniture and decor items in their original condition. If your new piece doesn't fit your space quite right, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.